Stylish fashion for every day
Have questions? We have answers.
Here you will find answers to the most frequently asked questions about shopping, sizes, delivery, returns, and our collections.
What does the shipping process look like?
We do not charge hidden fees and do not require a minimum order value. Every order is shipped for free. After placing your order, we will carefully prepare it and hand it over for shipping within 1–3 business days. Shipments are carried out via InPost or the fastest available carrier at the time, to ensure your package arrives as quickly and safely as possible. As soon as the order is shipped, you will receive an email with a tracking link, allowing you to check the delivery status at every stage.
What is your return policy?
Changed your mind? No problem. You have 60 days from receiving the shipment to return your products. Contact us at info@navikmoda.com and we will guide you through the entire process.
How can I track my order?
You can check your order status by entering the order number, email address, or phone number on the "Track Order" page. After entering the information and clicking the "Track" button, you will see the current status of your shipment.
How can I contact customer service?
At Navik Moda, we care about your satisfaction with your purchases. If you have a question, need help with an order, or want to check something, write to us at info@navikmoda.com. Our team is happy to help and usually responds within 24 hours on business days.
What payment methods do you accept?
You can pay for your order safely and conveniently using the following payment methods: BLIK, Visa, Mastercard, Apple Pay, Maestro.
Summer bestsellers
FREE DELIVERY
We offer free tracked delivery to ensure fast, convenient, and secure fulfillment of your order.
60 DAYS MONEY-BACK GUARANTEE
You can easily return or exchange your order. We offer 60 days for returns or exchanges if the product does not meet your expectations.
CUSTOMER SERVICE
Do you have a question or need help? The Navik Moda team is at your disposal at every stage, offering quick and personalized support.